For over a decade, FOCUS has been developing modular, location-based software that delivers tailored asset management solutions for customers
Our AVL software development efforts are built specifically for the public works, waste & recycling collection, and ready-mix markets. Unlike many other fleet management companies, FOCUS is built on experience and long-term customer collaboration, contributing to a high retention rate and deep vertical industry expertise that contribute to lower TCO and higher ROI for our clients. Our technology provides best-of-breed software security and user performance, all within one single platform.
FOCUS seeks to provide you with real-time solutions to your everyday fleet and fuel decisions. Through simple, cost-effective and fast measures, FOCUS gives you the tools to increase productivity, reduce operational-costs and grow profitability all in one easy click!
You can rely on ongoing support
- Unlimited free user-training throughout the contract duration
- Customized training for new updates and / or modules
- Dedicated communication channels for customers’ user support and / or technical issues
- A full history of all communications between the customer and the FOCUS team is kept for the length of the business relationship
Our customer commitment
We will be with you every step of the way, from implementation through installation, training and ongoing customer support – unlike many other fleet management companies.
For specific projects, or larger fleet implementation, a project manager is assigned to the customer until completion or fulfillment of specific requirements.
Installations are done on-site, by FOCUS-certified technicians. Each installation is tested, validated and documented.
Adapted remote training is initially provided to the customer’s administrator and power-users. Follow-up training will be offered in the early months, and system usage will be monitored – with an action plan drafted – when necessary.
A full review of all project phases ensures all aspects of the implementation are completed to the customer’s satisfaction. A formal sign-off will conclude the implementation.
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